July 23 2024
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Data and privacy policy

Data & Privacy policy

This website is provided by The Justice Gap Ltd (Company number 07773358), whose registered office address is at 43 Port Hall Road, Brighton, United Kingdom BN1 5PD.


We are committed to ensuring that your privacy is respected and that your personal data is protected.

This policy explains what personal information we collect from you, how we use the personal information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Use of this website by you constitutes acceptance by you of this policy, and of the collection and processing of your personal information by us as set out below.

Information we may collect from you

It is not necessary for you to register with us in order to access this website. If you do register, however, it will allow us to offer you some additional benefits.

When you register, the basic personal information about you which we may collect and process is your name and your e-mail address.

We may also collect and process information provided by you at the time of posting material to this website, as well as details of your visits to the Website (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources that you use. Further, if you contact us, we may also keep a record of that correspondence.


Service providers want to make their services easy, useful and reliable. This sometimes involves placing small amounts of information on your computer while you are visiting a website. These are called ‘cookies’.

Cookies help to make websites work. They can also provide information about how users interact with a website. These cookies cannot be used to identify you personally and are used to improve services for you through, for example:


  • Enabling a service to recognise your computer so you don’t have to give the same information during one task
  • Recognising that you have already given a username and password so you don’t need to enter it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

You can learn more about cookies from AllAboutCookies.org or Directgov.

Visitors to a website typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website’s features. Refer to your browser’s Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.

By law, we may not place cookies on your computer without your consent, unless they are strictly necessary to the operation of the service that we provide on our website.

The list below shows all of the cookies that we use, other than those that are strictly necessary to this service. If you have any queries about these, or would like more information, please contact [contact email address].

Google analytics

Google Analytics sets cookies to help us accurately monitor the number of visitors to our website and the volumes of usage.

Cookie: Data: Purpose: Expires:
__utma Random string Google analytics 2 years
__utmb Random string Google analytics 30 minutes
__utmc Random string Google analytics Deleted when browser is closed
__utmz Random string
and source information
Google analytics 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

To provide website visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.

If you want to opt out, download and install the add-on for your current web browser. The Google Analytics Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.

Your consent to the use of these cookies is given by your acceptance of this policy

How your information will be used
We will hold and process your personal information on our systems for the purposes of operating our service, administration, monitoring, statistical analysis, performance measurement, business development and marketing.
We may from time to time aggregate information and statistics for the purposes of monitoring website usage in order to help us develop our website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may occasionally contact you to ask you for your feedback and comments on our service.

We will only contact you in connection with the service or to tell you about related services that we think may interest you. If you do not wish to receive these communications, please send an email message to [contact email address]. However, please note that it may impair our ability to provide you with service updates and other important information.

You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing at any time by contacting [contact email address].

We do not at present forward the information collected about you to any third parties except where required by law to do so or in order to enforce or apply our Terms of use. However, we reserve the right to change this position at any time.

We do not sell, share or transfer your information except as set out in this policy.
We may process data in relation to our service in facilities which may from time to time be located outside of the European Economic Area. Any such facilities will at all times be protected by the same data protection standards as are required within the European Economic Area.

We may transfer your information to other countries. If we do this we will ensure that anyone to whom we pass it provides an adequate level of protection.

How we protect your information

We comply with the Data Protection Act 1998 (the “Act”). For the purposes of the Act, we are the data controller and sole owner of the personal data collected on our website.

The Act gives you the right to access details that we hold about you. Your right of access can be exercised in accordance with the Act. A small fee may be payable in respect of any access request.

The security of your personal information is very important to us. All personal information that you supply to us either in respect of yourself or other individuals in connection with the service will be treated in confidence by us and will be held by us only for the purposes set out in this policy.

We use up-to-date industry procedures to keep personal information as safe and secure as possible and to protect against loss, unauthorised disclosure or access. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

It may be necessary to pass your personal information to other companies for processing on our behalf. Some of these companies may be based outside Europe in countries which may not have the laws to protect your personal information, but in all cases we will ensure that such companies meet the standards of data protection existing within the European Economic Area and specifically that the information is kept securely and only used for the purposes for which it was provided.

Updating your details

If any of the information that you have provided to us changes, for example, if you change your email address, please contact us by sending an email to [contact email address].

Inaccurate data

If you believe that we are holding inaccurate information about you, please contact [contact email address] and we will be happy to correct any errors.

Changes to this policy

The internet and data privacy best practice are both developing. We therefore reserve the right to revise this policy at any time. If this policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. Continued use of our service will signify that you agree to any such changes.

How to contact us

We welcome your views about this policy. If you would like to contact us with any queries or comments please send an email to contact@thejusticegap.com.