Accident Advice Helpline was established in 2000 to provide access to justice for victims of non-fault accidents under the ‘no win, no fee’ agreement.

Since then we have helped thousands of victims, injured in all types of accidents, claim the compensation to which they are entitled.

High quality customer service has gained Accident Advice Helpline an enviable and unrivalled reputation for providing complete satisfaction. We have thrived and put our success down to adhering strictly to four key principles:

  • integrity,
  • dependability,
  • reliability, and
  • accountability

To underline our commitment to ensuring injury victims have access to a simple, accountable and impartial compensation claims process, we are recommended by renowned consumer champion Esther Rantzen.

In a long and prominent career in the public eye, Esther has campaigned tirelessly for various worthy causes and is happy to offer her support to Accident Advice Helpline.

As one of the most established companies in the industry we at Accident Advice Helpline have worked to ensure that making a claim with our help is simple, fast and efficient.

For information relating to any group company, its officers or operations not available on this website, please feel free to contact us.


Accident Advice House
Merrion Avenue
Greater London


Call us free: 0800 180 4123

Author: Jon Robins

Jon is editor of the Justice Gap. He is a freelance journalist. Jon’s books include The First Miscarriage of Justice (Waterside Press, 2014), The Justice Gap (LAG, 2009) and People Power (Daily Telegraph/LawPack, 2008). Jon is a journalism lecturer at Winchester University and a visiting senior fellow in access to justice at the University of Lincoln. He is twice winner of the Bar Council’s journalism award (2015 and 2005) and is shortlisted for this year’s Criminal Justice Alliance’s journalism award

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